Technology
Technology that supports your team’s work.
IHP draws on shared tools that help organize everyday workflows and give practices clearer visibility. People stay in charge of the work. Technology helps keep it moving.
Example workflow
Prior authorization, step by step.
Illustrative workflow. Available tools and automation are defined for each practice and partnership.
- 1
Documentation preparation
Gather the documentation and payer forms your providers have completed.
Staff review
- 2
Submission coordination
Coordinate submission to the payer and record what was sent and when.
- 3
Status tracking
Keep pending requests visible so nothing sits unnoticed.
- 4
Follow-up
Respond to information requests, approvals, and denials with a clear next step.
Staff follow-up
Supporting the team
Shared workflows help billing, front-desk, and clinical support staff see what needs attention and hand work off clearly. Clinical decisions stay with your providers.
Visibility for the practice
Reporting on revenue, operations, and program activity is meant to help owners see where things stand and where support is needed.
Between visits
Staying connected between appointments.
Where available, tools can help your own care team keep in touch with patients between visits. They support your staff and are not a monitoring service.
- Symptom tracking
- Reminders
- Recall reminders
- Scheduling
- Care coordination
See how it could fit your practice.
We can walk through which tools apply to your current workflows and goals.
Let’s Talk About Your Practice